Architecture Studies Library
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  UNLV Libraries -> Architecture Studies Library-> ASL Services / Staff -> Architecture Studies Library Service Philosophy

ASL's Service Philosophy

The Architecture Studies Library provides access to resources and information about the professional fields of architecture, building and construction, urban planning, landscape architecture and interior design. We sincerely hope you will ask us to assist you in your research. You, our patrons, are our foremost priority.

We are committed to providing the highest quality service. We are here to assist any person who seeks our services, and to provide instruction and access to information through the wealth of print and electronic resources.

As a user-centered library, we treat people with dignity and respect. All questions are valid and answered to the best of our ability.

In order to accomplish this:

  • We acknowledge and address the person respectfully and in a timely manner.
  • We respond to information requests positively and proactively.
  • We strive to be honest, fair and non-judgmental in responding to requests.
  • We respect the need for confidentiality.
  • We offer creative solutions to unique service requests.
  • We acknowledge stated problems and work towards a solution.

adapted from the service policy of the Spencer S. Eccles Health Sciences Library, University of Utah.

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Monday, 17-Dec-2012 10:49:51 PST